Refund Policy

Students desiring to withdraw from a course must give notice in writing directly to the Office of the Registrar. Notification to persons other than those in the Office of the Registrar or in other than written form, is not effective as official notice of withdrawal.

Refunds of the fees paid are only made if:

  • Any hardcopy study materials have not been mailed out;
  • If online content has not been accessed;
  • Teaching/supervision has not commenced.

Application fees, review fees, and/or deposits, where required, are not refundable.

No refund will be made if a student voluntarily withdraws after the start of the program/classes, or is dismissed for misconduct or academic cause.

No refund will be made if a student is unhappy with an assessment outcome or examination result (this will hold true particularly if an appeal has been exhausted and the same outcome is retained).

Partial refunds may be made in some cases in the event of serious illness or death. Claims for refunds under these conditions should be accompanied by the appropriate certified documentation.

Refunds will be provided if a course is cancelled or postponed for any reason (e.g. not enough students to form a class). In these circumstances, funds can also be transferred to another course or kept until the course is run.

If you are unsure of your situation, please contact us.


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